1. Introduction
At DentalTech Arabia, we are committed to protecting your privacy and maintaining the confidentiality of your personal and medical information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our digital dental solutions.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
Name, email address, phone number, and contact details provided through forms or inquiries.
b. Health-Related Information
When using our AI diagnostic tools, teleconsultation portals, or mobile applications, we may collect anonymized health data or dental images for analysis and improvement.
c. Technical Data
IP address, browser type, device identifiers, and usage statistics to enhance website performance and security.
d. Cookies & Tracking Technologies
We use cookies to personalize your experience, remember preferences, and analyze website performance. You can manage cookie preferences through your browser settings.
3. How We Use Your Information
Your information is used for the following purposes:
To provide and improve our digital dental care services.
To communicate with you about appointments, inquiries, or updates.
To enhance the accuracy and performance of AI diagnostic systems.
To comply with legal and regulatory requirements.
To analyze anonymized data for research, innovation, and system optimization.
We do not sell, rent, or trade your personal information to third parties.
4. Data Security
We use industry-standard security measures to protect your data, including:
Encryption for data transmission and storage.
Secure cloud infrastructure compliant with healthcare data regulations.
Role-based access control for authorized personnel only.
Despite our efforts, no system is completely secure. We encourage users to use strong passwords and maintain confidentiality when accessing our services.
5. Data Sharing and Disclosure
We may share data only in the following cases:
With authorized healthcare professionals for patient care.
With technology partners who assist in delivering our services (under strict confidentiality agreements).
When required by law or governmental authorities.
All shared data is handled with appropriate safeguards and minimal necessary disclosure.
6. International Data Transfer
If your data is processed outside the Kingdom of Saudi Arabia, we ensure that equivalent data protection measures are applied in compliance with applicable local and international regulations.
7. Your Rights
You have the right to:
Request access to your personal data.
Correct or update inaccurate information.
Withdraw consent for data processing (where applicable).
Request deletion of your personal data, subject to legal and contractual obligations.
8. Data Retention
We retain your information only as long as necessary for the purposes stated above or as required by law. Anonymized data may be stored for research and analytics.
9. Third-Party Links
Our website may contain links to external websites or services. We are not responsible for their privacy practices or content. Please review their privacy policies before interacting with those platforms.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new “Effective Date.”
11. Contact Us
For any privacy-related questions, data access requests, or concerns, please contact:
DentalTech Arabia
Address: Riyadh Digital City, Kingdom of Saudi Arabia